Snow Removal Terms

Last updated: August 2026

1. Definitions

1. "Contractor" means Ecosnow Services LLC
2. "Customer(s)" means the parties to whom the Contractor has agreed to provide Snow Clearing Services;
3. "Serviced Area" means the Customer(s) driveway or any other area located at the Subject Property for which Snow Clearing Services have been agreed to be provided.
4. "Snow Clearing Services" means the blowing or removal of snow from the Serviced Area to a permissible nearby area, including the Customer(s) lawn.
5. "Subject Property" means the lands owned or occupied by the Customer(s) for which the Contractor has agreed to provide Snow Clearing Services.

2. Residential Seasonal Snowfall Adjustment

1. This provision applies only to residential seasonal snow-removal contracts. The seasonal contract price includes services for up to sixty-two inches (62") of total snowfall accumulation during the contracted snow season.
2. After total seasonal snowfall exceeds sixty-two inches (62"), services will convert to per-push billing. Each additional two inches (2") of snowfall accumulation requiring service will be charged at ten percent (10%) of the total seasonal contract price per push. For example, if the seasonal contract price is $100.00, the Customer will be charged $10.00 per push for each additional two inches (2") of snowfall after the sixty-two-inch (62") seasonal limit has been reached.
3. If total snowfall accumulation for the contracted season does not exceed forty-two inches (42"), the Customer will receive a credit equal to twenty-five percent (25%) of the seasonal contract price. This credit may only be applied toward the Customer's residential seasonal snow-removal contract for the immediately following season. The credit has no cash value, is nontransferable, and will be forfeited if the Customer does not renew for the following season.
4. Seasonal snowfall totals will be determined using the snowfall measurement source identified in the accepted estimate or contract. This provision does not apply to commercial accounts.

3. Subject Property

1. The Customer(s) represent they are the owner(s) of the Subject Property.
2. If the Customer(s) are not the owner(s), the Customer(s) represent they have the authority to contract on behalf of the owner(s).

4. License to Provide Services

1. The Customer(s) hereby grants the Contractor a license to attend upon the Subject Property during the Term to provide Snow Clearing Services.

5. Time of Service

1. The Contractor shall provide Snow Clearing Services once snowfall accumulation reaches the initial service trigger selected by the Customer and specified in the accepted estimate.
2. Any snowfall less than the amount that was agreed on in the estimate is Owner/property manager responsibility unless salting contract is in place with Ecosnow Services
3. The timing of Snow Clearing Service visits will vary depending on the nature of each snowfall.
4. The Snow Clearing Service shall include any follow-up visits after City snow plows and any repeat Snow Clearing Services during heavy and prolonged snowfalls.
5. If the forecast is calling for two – four inches (2"-4") of snow, the Contractor may wait to dispatch operators until the snow has finished falling. There will be no overnight Snow Clearing Services for snowfall less than three inches (3").

6. Markers

1. The Contractor is permitted to and will install two border markers on the street side of the Customer(s) driveway prior to the commencement of the Term.
2. The Customer(s) shall be responsible for the cost and installation of any additional border markers requested to be placed around immovable objects (retaining walls, steps, stairs, elevated patio stones, wheelchair ramps) which may become invisible when covered by snow.

7. Snow Storage

1. In the event there is inadequate space on the Subject Property for snow storage, the Customer(s) agree the Contractor may either use space on the edges of the driveway or make arrangements with a neighbor.

8. Excluded Services

1. The following services are excluded from Snow Clearing Services and will not be provided:
   1. Stacking of snow
   2. Hauling of snow
   3. Removal of snow
   4. Sanding
   5. Salting
   6. De-Icing
   7. Removal of hard-packed snow
   8. Removal of snow humps at the bottom of the driveway
   9. Scraping of Serviced Area down to the asphalt
   10. Scraping snow slush and uneven driveways caused by warm weather.

9. Walkway Services

1. Walkway shoveling services are excluded from Snow Clearing Services unless otherwise agreed to in writing.
2. Provided walkway services are agreed to:
   1. Walkway shoveling will be performed separately from the main Snow Clearing Services and will be provided at the end of each snowfall for adequate amount of snow agreed on to shovel
   2. Walkway services do not include the removal of snow accumulation resulting from roof cleaning, drifting snow, or the removal of ice from the walkway resulting from freezing rain, sleet, or compaction.
   3. Shoveling of snow in front of garage doors as well as the front steps/walkway is included with walkway services.
   4. Shovel crews may take up to a minimum of 24 hours following the end of a snowfall to complete their routes.
   5. Should salting or sanding of walkways be specifically included in this Agreement such salting or sanding shall not create liability for the Contractor under the Occupier's Liability Act.

10. Payment

1. All invoices and payment notices will be delivered to the Customer by email. Payments must be submitted electronically through the secure online customer portal using one of the available payment methods.
2. Unless otherwise stated in the accepted estimate, all invoices are due within ten (10) calendar days of the invoice date. The Customer is responsible for maintaining a current email address and ensuring that emailed invoices are received. Failure to receive or review an invoice does not extend the payment deadline.
3. Any per-push charges incurred after the residential seasonal snowfall limit has been reached will be invoiced separately and are subject to these same payment terms.
4. Past-due balances may be subject to a late fee of 1.5% per month or the maximum amount permitted by law, whichever is less. Accounts unpaid after twenty-seven (27) days will be assessed an additional flat late fee of thirty-five dollars ($35). The Contractor may suspend services on accounts with an unpaid past-due balance. Suspension of service does not cancel the Customer's payment obligations or reduce the seasonal contract price.
5. The Customer is responsible for any returned-payment fees, collection expenses, and reasonable legal costs permitted by law. Payments will be applied first to fees and collection costs, then to the oldest outstanding balance.

11. Fuel Surcharge

1. If fuel prices exceed $4.00 per gallon, a fuel surcharge of 3% per month will apply during the contract period. This price will also be based on the contract price.

12. Payment Deadline

1. The Customer(s) agree to pay any and all additional fees on or before April 30th of the contracted year.

13. Interest

1. Any overdue payments will accrue monthly cumulative interest at the rate of 1.5% per month.

14. Contractor's Guarantee

1. In the event the Customer is dissatisfied with the Snow Clearing Services, the Customer shall be entitled to terminate this Agreement and receive a refund of all amounts paid to the Contractor for the Term.
2. The Customer's right of termination and refund is conditional upon all of the following conditions being met:
   1. The Customer must have executed this Agreement on or before December 1st of the Term;
   2. The Customer must have made payment to the Contractor according to the payment options highlighted in section 10 of this contract;
   3. The Customer must notify the Contractor in writing of their intention to terminate this Agreement within 24 hours of receiving the first Snow Clearing Service of the Term.

15. Customer(s) Responsibilities

1. Prior to the commencement of the Term, the Customer(s) agree to remove any removable lamppost lights and/or portion of the lamppost (ex. the lamppost tops).
2. The Contractor shall not be responsible for the repair, replacement, or cost for any damaged removable lampposts or lamppost lights that have not been removed by the Customer(s) prior to the commencement date of the Term.
3. The Customer(s) agree to provide the Contractor with a minimum of 12 ft of clearance for any Serviced Areas (save for walkways). In the event there is not at least 12 ft of clearance (under low-hanging tree branches, in carports, or under low-hanging eves or any other area) the Contractor shall not be responsible for providing any Snow Clearance Services to that portion of the Serviced Area.
4. The Customer(s) shall be responsible for removing any and all chattels/items from the Serviced Area prior to each snowfall.
5. The Contractor shall not be liable for any damage caused to removable chattels/items left in the Serviced Area (including basketball nets, garbage/recycling bins, plant pots, bikes, skis, toys, hockey nets/sticks, extension cords, and Christmas lights).
6. The Customer(s) shall rotate and/or remove any basketball nets overhanging the Serviced Area so that there is at least 10 ft of clearance.
7. The Customer(s) shall also, prior to the commencement date of the Term:
   1. Remove any gutter downpipe extensions interfering with the Serviced Area; and
   2. Hammer down or remove any elevated water main caps interfering with the Service Area.
8. In the event the Customer(s) fail to comply with any term in this section, the Contractor shall not be responsible for Snow Clearing the interfered area at the time of providing Snow Clearing Services.
9. The Customer hereby agrees to accurately disclose the size of the Serviced Area to the Contractor prior to the commencement of this Agreement. In the event the Customer misrepresents the size of the Serviced Area, the Contractor shall be entitled to rescind the Agreement or charge an additional fee.

16. Vehicles

1. In the event vehicles are parked in the Serviced Area during Snow Clearing, the Contractor shall only perform Snow Clearing from accessible Service Areas that open onto a public roadway.
2. The Contractor is not responsible for repeat Snow Clearing Services in the event the Customer(s) fail to remove their vehicles after having been alerted to do so.

17. City Services

1. The Customer(s) acknowledge the Contractors are not associated in any way with the municipal snow services and do not guarantee in any way when or how municipal services shall be provided to the Customer(s).

18. Waiver of Liability / Indemnification

1. The Contractor is not liable, responsible, or accountable to the Customer(s) for:
   1. Any damage to the Customer(s) lawn, flower beds, trees, or garden;
   2. Any rocks, sand, or debris that is blown onto the Customer's lawn as a result of snow-clearing services;
   3. Scratches, marks, rust, chips, cracks, or any other damage of any kind to the Customer's driveway or Serviced Areas whether arising as a result of uneven asphalt or uneven interlock surfaces or otherwise.
2. The Contractor shall not be responsible in any way whatsoever for slippery or icy conditions and excludes any and all liability whatsoever under the Occupier's Liability Act.
3. The Customer(s) agree to indemnify the Contractor from any claims that may arise as a result of slippery, icy, dangerous, or defective conditions at the Subject Property or Serviced Areas.
4. The Customer(s) agree to obtain a policy of General Home Insurance during the Term and guarantee to the Contractor the policy of insurance is satisfactory to cover any claims.
5. Notwithstanding any other term in this Agreement, including if the Contractor has agreed to provide sanding and/or salting services to the Customer(s), the sanding and salting of the driveway or any other Serviced Area to a safe condition shall be the sole responsibility of the Customer(s).

19. Limitation

1. In the event the Contractor causes any property damage to the Customer, the Customer must notify the Contractor within 24 hours, failure of which the Contractor is hereby relieved and released of any and all liability for such damage.

20. Termination

1. In the event the Customer(s) breach any term in this Agreement, the Agreement shall, at the discretion of the Contractor, be null and void.

21. Re-location

1. In the event the Customer(s) re-locate or sell the Subject Property, the Agreement shall not be canceled, refunded, or terminated.
2. The Customer(s) may assign the Agreement to the new owner or request the Agreement be transferred to a new property within the Contractor's service area and the new Serviced Area is the same size.

22. Term & length

1. All snow contracts will generally start the 1st of November of the year, unless directed by the customer to move the start date.
2. All snow contracts will end on the 15th of April (example would be 11/1/2023 - 4/15/2024)
3. Some contracts will be multi-year contracts: that will be explained in the estimate provided to the customer

Looking for the lawn care terms?

This agreement covers snow clearing only. Lawn care has its own agreement, and you can read it on our commercial lawn care terms page.

Questions about your agreement?

Call or text us at (651) 337-9309 or email sales@ecosnowservices.com. Our snow blowing guide covers how to get your driveway ready before the first storm.